When WhatsApp Business was launched, it was primarily targeted at small business owners with a limited number of incoming messages. How to use WhatsApp Business with multiple users via the app The good news is that if you only need to give access to two people, you can still do it via the regular version. You might want to assign someone else to use it to handle customer queries and marketing promos for example.īut one of the things to know about WhatsApp Business is that it only allows one person to use it with a specific phone number. The answer is yes, but it would require an additional interface.įor WhatsApp Business, multiple users might be needed on certain occasions. If you’ve started using WhatsApp Business or are planning to use it, you might wonder whether multiple users can manage it.
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